MAINTENANCE
MAINTENANCE REPORTING PROCESS
ABOUT
The Maintenance Department's role is to provide
quality services which ensure safe living environments to all individuals we support and to provide safe Agency work environments.

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“Standardizing Maintenance pricing for products and services.”
The Maintenance Department’s goal for 2025-2026 is to equip supervisors with a comprehensive understanding of pricing structures to enhance budget management and ensure accurate cost estimates to relevant parties. This will improve communication between the Maintenance team, the Living team, and tenants when it comes to home repairs.
Additionally, we will continue to update the Maintenance section of the website monthly, providing knowledge and tips on various household maintenance topics.
GOAL

April
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Spring has Sprung
April is the perfect window during the year to tackle many home projects, because most areas have moved past harsh winter conditions but have not yet welcomed the blistering heat of summer.
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1) Check yard for low spots and soil drainage: After a spring shower, walk your yard to look for puddles that indicate low spots that will drown and kill your grass. Placing a thin layer of soil to bring these spots back up to level with ensure proper grass growth. Make sure soil slopes away from foundation walls to prevent water from soaking the soil around your foundation which causes leaks and cracks.
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2) Clean planting beds: Prepare flower and veggie beds for spring planting by removing debris, trimming back last year’s dead perennial growth, and adding compost and mulch.
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3) Check sprinkler system: Boot up your sprinkler system and ensure you are getting appropriate water coverage for each zone. Straighten, realign or repair any broken sprinkler heads you may find are causing an issue. If you do not have an underground sprinkler system now is a good time to hook up your hose and sprinkler to inspect for any holes or damage to the sprinkler device.
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4) Tune up lawnmower: Sharpen the cutting blade, add a new spark plug, replace air filter, and change the oil to make sure your lawnmower is ready to tackle the lawn during the spring summer months. During the first start-up of the season let the engine run for a couple minutes to allow the gas and oil to flow through the machine.


Emergency Maintenance Handbook:
As a Maintenance Team our main objective is to assist our staff and individuals in building maintenance and knowledge to help provide quality services and a comfortable well-maintained location. Having knowledge on how building emergency situations can occur and what the best solution to prevent and maintain, is a huge part in ensuring the safety of our Quest Community.
All programs and homes come equipped with an Emergency Maintenance Handbook unique to their location. These handbooks aim to assist and manage household maintenance emergencies in a stress-free experience. Please get familiar with this handbook and know its location within your work site. Both physical and digital copies are available at each program and home.

Keep your home, property, and systems in top shape with these essential tasks for the warmer months.
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Exterior Maintenance
· Inspect the Roof: Check for damaged or missing shingles and repair them to prevent leaks during summer storms.
· Clean Gutters and Downspouts: Remove debris to ensure proper drainage and prevent water damage.
· Check Weatherstripping: Ensure doors and windows are sealed to keep cool air inside and reduce energy costs.
· Trim Trees and Shrubs: Cut back overgrown branches to prevent damage during storms and improve air circulation.
· Check Outdoor Faucets and Irrigation Systems: Turn on outdoor water sources, inspect for leaks, and ensure sprinklers are working efficiently.
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Interior Maintenance
· Service Your HVAC System: Replace filters and schedule a professional tune-up for optimal cooling performance.
· Test Smoke and Carbon Monoxide Detectors: Replace batteries and check units to ensure they are functioning properly.
· Check Attic and Basement Ventilation: Ensure proper airflow to prevent moisture buildup and mold growth.
· Reverse Ceiling Fans: Set fans to counterclockwise for a cooling breeze and better air circulation.
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Seasonal Preparations
· Stock Up on Essentials: Keep summer essentials like sunscreen, bug spray, and emergency kits ready.
· Inspect Your Vehicle: Check tires, air conditioning, battery, and fluid levels for summer road trips.
· Prepare Outdoor Equipment: Set up patio furniture, clean and inspect grills, and ensure lawnmowers and trimmers are in working order.
· Check Storm Preparedness: Ensure you have flashlights, batteries, and an emergency plan for summer storms.
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Energy Efficiency Tips
· Seal Air Leaks: Use caulk or weather stripping to prevent cool air from escaping through doors and windows.
· Use Smart Thermostats: Optimize cooling settings to save energy while keeping your home comfortable.
· Switch to LED Lighting: Use energy-efficient bulbs for outdoor lighting and summer décor.
MAINTENANCE DEPARTMENT





