At Quest Support Services, we are doing our very best to help support staff through the COVID-19 pandemic. Information and memos will be posted on the Health and Safety page. We will be following directions and recommendations from the Government of Canada and Province of Alberta. If you have any questions or need additional support, please contact Tela Muqaku the Quest Main Office.
Quest Support Services asks that all employees practice preventative measures as outlined by the Government of Canada such as:
Wiping and disinfecting surfaces
Physical distancing of at least six feet
Proper use of PPE
MENTAL HEALTH RESOURCES
"Mental health is just as important as physical health. Remember that." -Unknown
Mental Health Helpline: 1-877-303-2642
Addictions Helpline: 1-866-332-2322
Police 9-1-1 OR 403-328-4444
Distress Line 403-327-7905
Crisis Intervention Line 1-888-787-2880
LFS Counselling Services 403-327-5724
Health Link 8-1-1
Distress Line of South Western Alberta
This is a 24-hour phone support line for persons experiencing a crisis. Sometimes you just need to talk to someone. Someone who won't criticize, complain, argue, and tell you what to do or what not to do. That someone could be the people of the Distress Line of South Western Alberta.
The trained staff of the distress line, operated by the Canadian Mental Health Association, will listen and refer you, if you would like, to the services or options which are available to you. If all you want is someone to talk to, they are there to listen.
The distress line provides 24/7 telephone support for people who are in distress and require support, intervention, and/or information & referral services.
Call (403) 327-7905 or Toll Free +1 (888) 787-2880
Addiction & Mental Health Community Walk-in Clinic:
Location: 200 - 5 Avenue South
Phone: (403) 381-5260
DOMESTIC VIOLENCE SUPPORT
IF YOU ARE AT RISK OF DOMESTIC VIOLENCE OR ARE EXPERIENCING DOMESTIC VIOLENCE, PLEASE REACH OUT. BREAK THE CYCLE. YOU ARE NOT ALONE.
The Agency has zero tolerance for domestic violence. If you would like more information regarding any of these topics, or you would like to find out how to stop someone (or yourself) from being exposed to domestic abuse, please contact Quest Management and/or the resources below.
Domestic abuse is often referred to as family violence or spousal abuse. It involves the controlling behaviour of someone who is close to you and can include any intentional or reckless act that causes injury, property damage or intimidation to yourself or a family member. Examples of acts of domestic abuse can include (but not limited too):
• Verbal and emotional abuse, e.g., name-calling
• Hitting, punching, kicking, strangulation and other forms of physical abuse
• Sexual Assault
• Forced confinement
• Financial abuse
• Stalking and Harassment
• Ridiculing a person’s religious or personal beliefs
• Threatens to harm you, other people or animals
Many forms of domestic abuse are crimes and can happen against men, women or children. Research also shows that violence in the home may have harmful and lasting consequences for the well-being of children.
Family Violence Information Line 403-310-1818
Child Support Services Lethbridge 403-380-2272
Child Abuse Hotline 1-800-387-5437
Parent Information Line 1-88-603-9100
Distress Line 403-327-7905
YWCA Harbour House 403-329-1881
YWCA Outreach Services 403-329-0088
Native Women’s Transition Home 403-329-6506
Quest is committed to maintaining a safe work environment, from encouraging stretching to offering specialized training courses. Here are some additional training resources.
Did you know that if you are on the health portion of our benefits plan, you are also eligible for the employee & family assistance program? This includes 12 free counselling sessions per year. Please see the benefits booklet, available on AVANTI for more information.
You can also use the Alberta Blue Cross Portal to:
view our full benefits booklet
order new ID cards
submit and view your claims
check if prescriptions are covered
and much more!
If you have specific questions regarding our employee benefits, please contact Tela Muqaku at the Quest Main Office.