Quest Fall Newsletter


Work Alone

  • Quest Support Services Inc. is committed to the health and safety of our employees. Quest has several policies in place to ensure all employees have a safe workplace including our Work Alone Program. Any residential staff who work an entire shift with no supports (no contact with other staff) are considered to be in a “Work Alone” environment.

    With an increased awareness of dangers with employees working alone (without direct supports), Quest is committed to the following protocol:
    Quest Support Services will conduct hazard assessments of each residential home/facility regularly
    Quest ensures staff has an effective means to communication in which a supervisor or On-Call personnel can be contact to respond to employees needs.
    Quest will ensure all staff has been trained on protocol and behavioural programs so they can perform their job duties safely. This includes the job shadow/orientation and CPI training.
    Quest Management Staff will attempt to contact each staff member working alone at least once per shift. The contact can be initiated by either party and is seen as an opportunity to check in to ensure the safety of the staff.